Hosted PBX Solutions
With a virtual PBX you don't need to invest capital in a PBX system or maintain it. Simply buy the extensions you need and pay a monthly fee for unlimited calling and PBX features.

Why a Hosted PBX?
A traditional PBX system requires special wiring, special training and lots of capital expense budget. In a few years, you may have to junk it and get a bigger one. More CAPEX, more training, more grief.

Why not let someone else provide as little or as much PBX system as you need when you need it? VoIP technology now makes it possible to have a remotely hosted PBX system with no special telephone wiring at all. The phones connect to your network and Internet service just like adding another PC to the LAN. All you have to do is buy the phones (you need phones anyway) along with adaptors to connect them to your network. Then pay a small bundled rate for unlimited local and long distance service plus those special PBX features.

What Features Can You Get With Hosted PBX?
The Packet8 Virtual Office has features and benefits typical of what you'd expect in an in-house PBX system, plus some others you couldn't get before. Here is a summary:

For Each Phone: Caller ID, and Call Waiting ID, call transfers, automatic call forwarding, 3-way conferencing, call park and pickup, DND (do not disturb), distinctive ringing, stutter tone notification, ring groups, music or message on hold, voice mail, 3 digit extension to extension dialing, 7 digit local dialing, DID (direct inward dialing) for each extension.

Auto-Attendant: Automated system that replaces the need for a receptionist. Dial by extension or by name, company directory and ring groups are all included features.

Unlimited Calling: local and long distance calls in the USA or Canada are included in the bundled rate. Dial only 3-digits to call your extensions anywhere in the world at no extra cost. Calls to other Packet8 subscribers anywhere at no extra cost. Receive calls from any telephone of any type worldwide.

Conference Bridge: An audio conferencing system that lets you include up to 20 participants, extensions or outside lines.

Voicemail via Email: Be notified by email of pending voice mails or have them sent as audio file attachments. Voicemail may be forwarded.

Online, Real-time Monthly Billing Statement: Call logs for all your direct inward dial numbers.

Switchboard Software: (optional) PC based receptionist console allows multiple call viewing and handling with status of all extensions visible.

Virtual Phone Numbers: (optional) Secondary numbers that ring through to a primary extension or auto-attendant. Assign to particular area codes so that callers in those areas pay no long distance charges. Can be added to conferences or set up for outgoing announcements only.

How Much Does All of This Cost?
With this IP based Hosted PBX system, you order only the extensions you need, with a minimum of 3. You also pay a monthly fee that might be less that you pay now for a local loop and long distance charges. There is a small extra charge for the switchboard software, virtual numbers and toll-free numbers.

The best way to calculate your costs is to use the "Virtual Office Quote Tool." Enter the number of extensions that you need and then compare the one-time equipment fees and monthly service fee with what you pay now.

Note: Be sure to include ALL of your current telecom costs, including equipment, special wiring, outside contractors for installation, maintenance and programming, local loops, long distance charges, calls to your offices overseas, and any features you pay extra fees for.

Learn more about Packet8 Virtual Office and Quote Tool Here

Note: if you need only a single business telephone, there is a special rate for bundled local and long distance business service that includes a broadband adaptor for use with your current telephone. Residential service is also available.